Problems I solve...

Voice Issues

  • Do you speak too quickly under pressure? Feel like people don't really listen?
  • You know what you want to say, but it doesn't always come out the way it was supposed to.
  • Want to sound more confident, more authoritative, more like the professional you actually are? But when you try, you sound more bossy than composed.​​​

Accent Softening and Elocution

  • You've been told your accent is hard to understand, or asked to repeat yourself often.
  • You want to soften your accent, not lose it.
  • You'd like clearer, crisper speech without sounding like someone else.
  • You're preparing for interviews, presentations, or a new role where clarity really matters.

​Tiring, isn't it.​

What you need to know

Most of us never stop to actually think about how we speak. It's one of our most deeply ingrained habits, which makes it difficult to hear yourself clearly.​
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Once you understand how your voice works, and how small changes to pace, emphasis and tone create a completely different impression, confidence follows naturally. There's no mystery to it, just practical tools that work.
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My 1:1 coaching programme, Personal Voice Mastery, is tailored entirely around your needs, your voice and your goals. There is no one size-fits-all approach here. I don't make you sound like someone else. I'm Scottish. I don't want to sound like someone else.

How Voice Coaching Works

Your first session

During our consultation we talk about your goals, where you've experienced challenges in the past and what you hope to achieve. I then offer my initial recommendations for training that's bespoke to those challenges, so in your first session we get straight to work.

For most clients that's around finding fluency when they're on the spot: practical speaking exercises that help you feel more in control of how you share information. For some clients we focus on physicality to improve clarity, for others it's pace and breathing to give you more time to think.
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Sessions run a full 60 minutes. I always ask if you have a hard stop, because occasionally we're in the middle of something and we might need to work a little longer; we work until you've got a real handle on whatever we're developing.

Notice don't practise

I never ask clients to practise between sessions. You've got your whole career to practise, and when you feel you have to, it places an expectation on you that works against the very thing you're trying to change.
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Instead, I ask you to notice. And in noticing, your communication begins to change on its own. Because before coaching most people never actually pay attention to how they speak, once you start to pay attention, you start to take control.

After each session

I share specific training materials to embed the learning, along with the notes taken during the session, so you capture everything covered, including anything extra that came up along the way.

Face to face or online?

Online works best for most people; it's effective and convenient wherever you're based. Face to face can be arranged, though it comes at a higher rate to reflect the time and travel involved.

Getting started

You book a call and we have a chat. If I don't think I'm the right fit, I'll point you towards someone who can help instead. I never put anyone on the spot, ever. Consultations run up to 30 minutes and are free.
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Most clients are self-funding, and have the option to pay in advance for a 3 or 6 session package, or instalments can be arranged. If clients are looking for employer funding, and depending on the organisation, that may mean the business rate applies, as it does for current clients at organisations including Policy Expert and GSK.

What we may cover

Foundational (3 sessions)

  • Vocal impact: landing your message with clarity and confidence
  • Physical impact: how your posture and presence support what you say
  • Bringing it together: aligning your voice and physicality for clear, natural communication

Mastery (6 sessions)

  • Power of pause: slowing down, cutting the clutter, losing unnecessary words
  • Understanding your voice: how it actually works, and how to make it work for you
  • How physicality affects your voice: breath, posture and vocal impact
  • Preparing your voice: bespoke exercises for clarity, range and resonance
  • Controlling your voice: using it to influence, land your point and hold attention
  • Speaking so others listen: connecting your voice to your message and holding the room

Want to understand how I work before you commit?

A free preview for my online course, How to Speak with Clarity, is available from the online courses page. In it, I introduce a simple but fundamental reality about speaking that most people have never considered.
Frequently Asked Questions

Q: What happens if I need to cancel or reschedule a session?
A: Let me know as soon as you can. I ask for at least two business days' notice where possible, but I understand life happens, so get in touch and we'll sort it between us.

Q: What if you need to reschedule a session?
A: If I'm ever unable to make a session, I'll email you as soon as I know, and we'll find another time that works.

Q: What if I'm running late to a session?
A: Let me know if you're going to be late. I'll always try to be flexible, but as a guide I'll wait up to ten minutes, and the session will usually still finish at the original scheduled time so it doesn't eat into whatever's next for either of us.

Q: Can I pay in instalments?
A: Yes. I can issue up to three invoices so you can spread the cost, or you're welcome to pay by credit card and space your sessions out to suit your budget.

Q: Can I get a refund?
A: Packages are sold as 3 or 6 sessions, unless we've specifically agreed a different length together. If you cancel or stop partway through, any sessions you haven't had yet are refunded pro rata; sessions already delivered aren't refundable.
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Q: Are there training materials provided?
A: Yes, you'll get materials after every session covering what we worked on. Keeping your own notes or a journal alongside them is a good habit if that appeals to you, entirely up to you though.

Terms & Conditions
Coaching commitment
These sessions are designed to support you in developing your communication and public speaking skills. Getting the most from coaching relies on your commitment and active participation during sessions. You're responsible for your own physical, mental and emotional wellbeing during and between sessions.

Session duration and punctuality
Sessions last a full hour. If you have a hard stop, let me know in advance so we can manage the time accordingly. If you're running late, the session will usually still finish at the originally scheduled time; see the FAQs above for more detail.

Booking and frequency
Sessions are booked via Calendly. Most clients find 10 days to 3 weeks between sessions works well, and it's worth booking your sessions in advance to secure your preferred times. If you need to reschedule, you can do this via Calendly.

Payment terms
Packages are sold as 3 or 6 sessions unless we've agreed a different length together. Payment can be made in full, by up to three instalments, or by credit card spread out to suit your budget.

Cancellation policy
Please give at least two business days' notice if you need to cancel or reschedule a session. If I ever need to reschedule, I'll let you know as soon as possible and we'll arrange another time.

Refund policy
If you cancel or stop your programme partway through, any sessions you haven't had yet are refunded pro rata. Sessions already delivered aren't refundable.

Illness, incapacity or unforeseen circumstances
If I'm unable to deliver a session due to illness or unforeseen circumstances, the session will be rescheduled. As a sole trader, I don't provide a substitute coach.

AI notetaking
If we meet via Zoom or Google Meet, I use AI notetaking (not transcription) to support your learning, and you'll see a notification when this is active. You'll receive a summary after each session along with my own follow-up notes. If we discuss anything sensitive or confidential that you'd rather wasn't included, just let me know and I can pause or stop notetaking at any point.

Confidentiality
Everything shared during sessions is confidential and won't be disclosed by me except where required by law. Sessions are a safe, private space for your development.

Intellectual property
All coaching materials and session content are mine and intended for your personal use only. They're protected by copyright and can't be reproduced, distributed or used commercially without my written permission.
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Limitation of liability
I accept no liability for outcomes resulting from applying the techniques covered in coaching. All coaching is undertaken at your own risk.

Voice Coaching Training

Online Voice Course

How to Speak with Clarity
Self-paced online course
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 £150 inc VAT  
Foundational

Personal Voice Mastery: 3 hours
3 x 1 hour 1:1 sessions online

​£654 inc VAT
Mastery

Personal Voice Mastery: 6 hours
6 x 1 hour 1:1 sessions online

​£1,308 inc VAT

Testimonials

From the very first session I could hear a real difference in my voice.  What surprised me the most was how quickly her tools created impact.  Cath truly is an expert in her field; warm funny and empathetic.
Lesley Lloyd, Chair and NED​
Cath's Personal Voice Mastery course really has been an awakening when it comes to presenting with impact.  Why didn't I do this sooner? 
David Sinclair, Snr Relationship Manager, Macallan ​